Orders
After selecting your yacht and date, you’ll receive a booking confirmation email with all the details and payment receipt. Make sure to check your spam folder.
Yes, modifications or cancellations are allowed up to 48 hours before your scheduled rental. Contact our support team to assist you with changes or refunds.
Absolutely! We offer customizable packages for birthdays, corporate events, and special occasions. Please contact us for a personalized quote.
Shipping
Boarding is usually at Dubai Marina or other specified docking points. Exact locations and times will be confirmed in your booking email.
Standard bookings include boarding at our main dock. Private pickup or drop-off services may incur additional fees; please inquire when booking.
Yes, we provide options for inter-city trips and overnight charters. Contact us to discuss routes, availability, and pricing.
Payment
We accept major credit cards, PayPal, and direct bank transfers for secure and convenient payments.
Yes, our website uses SSL encryption and trusted payment gateways to keep your personal and payment data fully secure.
If your payment does not go through, please double-check your card details or try an alternative payment method. You can also contact our support team for assistance.
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